Post by account_disabled on Jan 24, 2024 1:55:14 GMT -5
January was not a more relaxed month for us than others. Over the past 30 days, we have released another update for integration with CRM and “dressed up” the personal account in new colors. We simplified work with redirection schemes and protected system Webhooks from accidental deletion. But the most important thing is that we are preparing to release a completely new tool. Reading time: 6 minutes 1. Storing call data for CRM integrations 2. Ability to copy redirection schemes 3. Protect Webhooks from accidental deletion 4. Changes in the design of your personal account The year has just begun, and we already have great news.
Very soon Fax Lists Ringostat will have a new tool - messenger . It is currently in beta testing. Already now the messenger: works in conjunction with Viber, Telegram and Messenger and this list is expanding; integrated with analytics data - sales can see what the visitor did on the site before writing a message. We won’t go into details yet, but you can find out for yourself. Get another channel of communication with customers right now. What do we offer: if you already have Ringostat Smart Phone installed, you can test the messenger ; if you do not yet use Ringostat Smart Phone, then connect it and test it together with instant messengers for 14 days free of charge.
To do this, just write to the chat while in your Ringostat personal account. Now let's move on to the updates of the month. 1. Storing call data for CRM integrations When Ringostat and CRM are integrated, call data is automatically transferred to the latter: their audio recordings, information that the client contacted by phone. But sometimes a breakdown can occur. For example, if a user has changed the password to their CRM personal account, a different API token is generated, and Ringostat cannot work as before. As a result, your call data may be deleted. This won't happen now. In your personal account, on the integrations page, there is now an option to manage call records.
Very soon Fax Lists Ringostat will have a new tool - messenger . It is currently in beta testing. Already now the messenger: works in conjunction with Viber, Telegram and Messenger and this list is expanding; integrated with analytics data - sales can see what the visitor did on the site before writing a message. We won’t go into details yet, but you can find out for yourself. Get another channel of communication with customers right now. What do we offer: if you already have Ringostat Smart Phone installed, you can test the messenger ; if you do not yet use Ringostat Smart Phone, then connect it and test it together with instant messengers for 14 days free of charge.
To do this, just write to the chat while in your Ringostat personal account. Now let's move on to the updates of the month. 1. Storing call data for CRM integrations When Ringostat and CRM are integrated, call data is automatically transferred to the latter: their audio recordings, information that the client contacted by phone. But sometimes a breakdown can occur. For example, if a user has changed the password to their CRM personal account, a different API token is generated, and Ringostat cannot work as before. As a result, your call data may be deleted. This won't happen now. In your personal account, on the integrations page, there is now an option to manage call records.